
David Broderick, CIO
David leads our technology consulting business bringing his business acumen to innovatively deploying technology to improve customer experiences.
David.Broderick@agoactum.com+44 7482006200
First Published:
The CIO of today has to act fast
Large organizations, be they public or private are racing to change their service offerings to their clients. Their clients operate in a digital world, but unfortunately their organizations don’t.
Messaging Change
Change has to be messaged to potentially impacted parties as part of a communication component of the CIO role. The CIO is seen as the face of the change, so must own it.
Co-Creation of Target Operating Models
Getting people to both contribute and own the new target operating model is the most economical way to get the right future model, in a manner that allows people to feel they own it.
Delivering the changes
As people own the plan, they want to see it delivered, so they are change agents.